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 New Security Features
What is the new security feature?

The protection of your financial information and the security of your online transactions are very important to us.

We have added a new security feature called Multi-Factor Authentication or MFA. MFA will help protect you from fraudulent online activities like phishing, ID theft, and spoofed web sites.

Everyone enrolled in Online Banking is required to enroll in MFA. Follow the instructions on each screen to complete this one-time enrollment.

Has my password changed?

No. Your password is the same.
A USER ID and Password are required to log in to our Online Banking services. Online Banking is provided through a secure connection. If you have difficulty logging in please call us at (808) 847-1371, Option 3 or 1-800-433-8698, or email us at memberservice@hawaiifcu.org. DO NOT SEND CONFIDENTIAL INFORMATION (i.e. Acct #, SS #, etc) in your email.
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